home / service / warranty info
Warranty
Velbon - 5 Year UK Warranty


Velbon products are guaranteed to be free from defects in materials and workmanship for 5 years from the date of purchase.

During this period if the product is found to be defective in material or workmanship by Intro 2020 Ltd. Intro 2020 Ltd will either repair or replace the product without charge, subject to the following conditions, limitations and exclusions:

This warranty does not cover damage caused by mishandling, misuse, abuse, inexpert repair, unsuitable storage, normal wear or use under harsh environment or conditions. Damage from sand, liquids, dirt, impact, transport and tampering are not covered under warranty.

This warranty does not cover: packaging, accessories, cosmetic damage, costs for travelling, materials, loss of expected income and any other indirect damage that maybe a result of malfunction of this product.

For warranty service, please do not forget to include the original invoice or receipt.
This warranty does not affect the statutory consumer rights.